No Flash
 
 
$20 for 4 Minutes of “Work”?
(Golly, that’s $300 per hour. I wish I paid myself this well!)

That headline may seem ridiculous, but I promise, it’s more than worth it to me to give you $20 for a small request. I can explain…

Trust is such a big thing today. Maybe I should say, “Lack of trust” instead. From misleading ads, to corporate scandal, to “invented” news stories… you name it and honest, trusting people have been deceived.

So please comment on your recent experience with Hi-Tech Plumbing so we can help you and others even better in the future. Just check the boxes that indicate your answers and drop this in the postage paid envelope and mail it. That’s it!

Thanks very much for your help and we look forward to serving you again.

 

Customer Response and Testimonial Letter

How to Complete this Card: Read the 7 questions. Mark the most accurate answer. Use the line below the question for any comments you may have. Completing the first part of this form is worth $10 to you on your next service visit! Scroll down below to the testimonial section to receive an additional $10 off! Thanks so much for your help!

Name *
E-Mail *

  1. When I called in to Hi-Tech Plumbing, the dispatcher was:
    Comment?
  2. My technician was:
    Comment?
    3.  
  3. My technician informed me of the service condition…

    Comment?
  4. Upon explanation of the problem, the technician offered me: (Mark all that apply)
    A. Repair only option.
    B. An "upgrade" option.
    C. A "replacement" option.
    D. A Maintenance Agreement.
    E. Nothing was offered. Only an invoice and that was it.
    Not Applicable
    Comment?
  5. The charges were explained to me:

    Comment?
  6. My service problem was completed and…

    Comment?
  7. Overall, my experience with the recent service call I had was…


    Comment?

Okay! That wasn't so hard was it? Now, if you'll also read & fill out the below Testimonial section, you'll get a full $20 discount on your next service call! Thanks!

Customer Response and Testimonial Letter How to Complete this Card: Just check the box or boxes you agree with. If you want to change the testimonial, or add your own, that's fine! We just want you to send in an accurate answer that we can use to encourage others. Completing this side is worth an additional $10 off your next service visit! Thanks so much.

"I called other service companies, but they either didn't show or weren't helpful. Thanks so much for being a true professional! I plan to use you again!"
"I had this plumbing problem for a while but kept putting it off. I'm so glad I called HI-TECH PLUMBING. You were on time, fixed the problem, and were actually polite and professional too! Thanks again."
"You folks are the best! From the phone call, to the service appointment, I felt like my needs were being taken care of every step of the way… and they were too! I'll happily recommend you. Many thanks."
"To be honest, I was a little hesitant to call since I didn't know anything about your company. Now that I've used you, there's no need to shop for another plumbing company! Thanks for being a caring professional."
"I asked around about plumbers and kept hearing your name. I went with their recommendation and I'm glad I did! You were everything just as hoped and expected!"
"The job was done right, on time, for the agreed price… and you even cleaned up! What else can I say? I'm impressed!"
"I've used you for years but just wanted to drop you a line to say how much I appreciate your caring, professional concern. It is a real pleasure to have a service pro you can trust! I tell all my friends about you too. Thanks Again."
"You know, it's not so easy to find a service company who's on time, pleasant, fair, and good at their job. You're 'all of the above' and I truly appreciate it."
"Your company is great. Thanks for doing everything just as promised on my recent call. It's nice to know we have a plumbing company we can depend on."
"You were late, rude, and smelled bad. Your truck was parked in the yard and the radio was left blaring. After you flooded my house, a family of snakes moved into my basement and we had to move. Other than that, everything was fine." (Sorry, we just wanted to see if you'd read this far! If any of this really happened, please call us at once!)

OPTIONAL: Put in your own testimonial here:

Now, just submit this survey and you're done!

Thank you SO much for your help!

Please let us know how we can help you in the future.